Issues when receiving e-mails – Outlook/Hotmail account

Modified on: 29th November 2023

Some of our e-mails tend to go straight to the spam folder, this will help you to be always updated and receive all relevant information regarding your account without any restrictions.


Click Junk Email.

Open our email.

Click It’s not junk. 



Going forward, emails from the same sender will go directly into your primary inbox.

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