When you sign up with Nashmarkets, we automatically enable 2FA via Email as a measure of security. Alternatively, you can choose an authenticator app as another 2FA option. Please note that, presently, you can choose only one of the two options. If you’d like to switch to 2FA via an authenticator app (recommended), you can […]

Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.

Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.

Unverified traders can quickly update personal details for accuracy and security.

In order to make a withdrawal from your Trading Account, you will need to transfer funds to your Nash Markets account first. Find out how to do so with this guide.

If you are having trouble updating your number on your Nash Markets account, have a look over this article to see if you are missing anything.

If you notice that your account is locked, contact one of our Support agents and they will be able to assist you accordingly.   Your account will automatically lock if one of the following has occurred:   1. An Internal Transfer was not processed successfully and you will need to transfer the funds again.   2. […]

To fund your Trading Account you will need to make an internal transfer. Find out how to do so in this guide.

In order to start trading, you will need to transfer your funds from Nash Markets Account to your Trading Account. Find out how to do so with this guide.

You are not able to change your address directly on your Nash Markets Account. Our Support Specialists can assist you and change it for you.    You will need to do the following: Start a Live Chat on “nashmarkets.com“ Inform our Support Specialist that you would like to change the address on your account.

Want to learn how to make an Internal Transfer from Wallet to Wallet? Well look no further, this article shows you just how easy it is!

This article explains how you can opt in or out to receiving our marketing information.

When uploading a Proof of ID document please ensure the following;   Must be a Driving License, Passport, or other government-issued ID. It must be a color photo that is valid/in-date (not expired), needs to display your date of birth and all 4 corners of your documents must be visible.   If you need any […]

If you have previously uploaded a document and need to submit a new document, click on the Identity Verification tab and submit your new documents.   If you are still experiencing any difficulties when uploading your documents and need any assistance our Support Specialist will gladly assist you.  You may contact our team 24/7 via […]

If you would like to view your support pin, this article explains how easy it is to do so!

This article shows you the steps on how to verify your phone number with Nash Markets.

Our Verification Specialists aim to complete approvals within 24 hours.   If your account verification has gone over the 24-hour mark, please contact support .